Shipping policy

We work hard to get your order to you as quickly and smoothly as possible. Please review the information below for estimated shipping times, customs info, and more.

🚚 Shipping Timeframes

Express Shipping:

  • United States: 2 – 6 business days
  • Canada: 3 – 8 business days

Standard Shipping:

  • United States & Canada: 7 – 14 business days
  • Europe: 9 – 20 business days
  • Latin America: 10 – 35 business days
  • Other countries: 14 – 30 business days
  • Busy Season: 10 – 30 business days (estimated)

Note: Some remote or rural areas may take longer to receive deliveries. Customs clearance or local courier processing can also cause delays.

📦 Shipping Details

  • Orders are shipped from our domestic and international warehouses based on your location and product availability.
  • Delivery time is estimated based on shipment date and transit time, but may vary due to:
    • Incorrect or incomplete addresses
    • Customs inspection delays
    • Severe weather or unforeseen issues beyond our control

🛡 Lost or Delayed Packages

All shipments are protected with insured shipping & handling.

If your package is lost, returned to sender, or stuck in customs, we’ll do our best to resolve it quickly. If eligible, we’ll ship a replacement order with full tracking and faster delivery (where possible).

Please refer to our Return & Refund Policy for applicable conditions.

🧾 Customs & Taxes

  • All product prices shown are tax-free in USD.
  • You may be responsible for import duties, customs taxes, or other fees, depending on your country’s regulations.
  • These charges are not included in our prices or shipping fees and are the buyer’s responsibility.
  • For more details, please contact your local customs office.

⚠️ Shipping Notice

Due to occasional global logistics delays, including customs clearance and pandemic-related slowdowns, some orders may take longer than usual. We appreciate your patience and assure you we are working closely with our partners to minimize delays and ensure timely delivery.

📩 Questions?

If you need more details about shipping or tracking, please contact us at:
📧 contact@freshjuice.com

For answers to common queries, visit our FAQ page.

✅ Summary

We promise to do everything we can to get your order to you quickly, safely, and reliably — no matter where in the world you are!