Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. We are committed to ensuring that your privacy is protected at all times. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
When you visit the site or place an order, we may collect various types of information including:
- Personal Identification Information: Name, email address, shipping and billing address, phone number.
- Payment Information: Credit/debit card details or other payment method details, processed securely via third-party payment gateways.
- Device Information: IP address, browser type, time zone, cookie data, and device type.
- Order Details: Product selection, order amount, and shipping preferences.
2. How We Use Your Information
The information collected is used for the following purposes:
- To process and fulfill your orders accurately and promptly.
- To communicate with you about your order, shipment status, and customer support inquiries.
- To personalize your experience and offer recommendations based on your preferences.
- To improve our website, services, and product offerings.
- To send marketing emails, promotions, or product updates (only if you opt-in).
3. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Trusted third-party service providers who help us operate our business (e.g., payment processors, shipping carriers).
- Analytics and advertising tools that help us analyze website traffic and user behavior.
- Law enforcement or regulatory authorities when required to comply with legal obligations.
4. Data Security
We use SSL encryption and secure server environments to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and offer relevant advertisements. You can disable cookies in your browser settings, but some features of the website may not function properly without them.
6. Your Data Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal information, subject to order history and legal obligations.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us through our support email.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any external sites you visit.
9. Policy Changes
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: contact@freshjuice.com